Fantastic Journey – Colin & Trish Bristol

My partner and I travelled on Sunday 26th July from Bristol Temple Meads station, hauled by the steam train ‘Royal Scot’ with Premier dinning. Prior to commencing our journey in the weeks before, I was very impressed with the information provided on you web site with regards to the safety measures for Covid 19 which where put in place within the coach, and through out the train as this gave us both peace of mind for the journey ahead.

Before stepping onto the train we were greeted by staff who where most courteous, and professional in their duties explaining everything we needed to know with regards our boarding. Once on board we where introduced to the train managers James and Sandra, settling us into our table along came the stewardesses Emma and Joanna who looked after our needs serving at table throughout the journey to a very high standard.

Nothing was to much trouble, for all the staff that we came in touch with.

After our fantastic journey with the footplate staff doing their bit in getting us there and back, a big thank you to them goes without saying. Our compliments which we asked to be passed onto the Chef Nick Allen for the suburb meal that he and his staff conjured up. It was a most enjoyable experience and one that we will defiantly be doing in the near future. I cannot thank you enough for making a perfect day trouble free especially in these troubled times, may you continue to strive to keeping an excellent service even better.